Hey Bloom,
In what might be the most edge-of-our-seat customer story of 2025 (yes, we know it's only February), we witnessed what we're now fondly calling, "The Great Earring Rescue 2025." Or otherwise what can be described as the most dramatic jewellery performance since the Heart of the Ocean went down with the Titanic, when one of our rings decided to audition for "Finding Nemo: Bathroom Edition."
A Dance Party Gone Wrong
Picture our heroine: it's Friday night, she's late, but still channelling her inner Taylor Swift in her bathroom, wielding a hairbrush microphone like she's headlining Coachella (you can see where this is going...). The unexpected guest star? Her stunning (dare we say that *ourselves*) 14K Gold Diamante Wrap Ring, from our Classic Collection - decided this was the perfect moment for its solo performance.
Now *Lucy* (name changed because, well, getting your ring stuck in a U-bend isn't exactly LinkedIn material), was mid-choreography to ‘Shake It Off’ when disaster struck.
With one particularly enthusiastic shake, Lucy's precious ring – flung from her finger.
Destination? An impromptu dive into the porcelain depths below - straight into the toilet with the most dramatic "plink" sound you can imagine.
Lucy said she just stood there for a solid minute, mouth open, staring at the toilet like it had personally betrayed her.
"I've never understood the phrase 'my heart sank' quite so literally before," she told us, still laughing about it now. "One minute I'm living my best life, the next I'm googling 'how to become a plumber in 5 minutes.'"
Sure, the ring might be perfect for every adventure, but this wasn't exactly the kind of product testing she had in mind for her favourite piece of jewellery.
Rescue & Recovery
"I've never called a plumber so fast in my life," Lucy told us, managing to laugh despite the crisis. "I think I scared him with my urgency – he probably thought the whole building was flooding!" (The ensuing panic call probably deserves its own newsletter - but we'll get into that another time)
Enter our unsung hero: Dave the Plumber ("Just don't call me the Ring Bearer," he sniggered). He arrived expecting a standard Friday night call and instead found himself starring in what he now refers to as "Lord of the Rings: The Porcelain Chapter."
We're told Lucy, blended-contour still pending, pointed at her toilet while demonstrating the exact dance moves that led to this predicament. (and Dave, if you're reading this, we owe you one!)
Dave kept trying not to laugh as Lucy detailed the ring's entire journey from the website to the toilet bowl.
But here's the plot twist – when they finally fished it out of the U-bend, the ring looked absolutely perfect. Not a scratch, not a smudge. Lucy said she almost cried with relief and did her victory dance right there in her bathroom (this time carefully ring-free).
She still wears her ring every day, but now it comes with a story, it's "toilet-tested and plumber-approved!"
Safety Tips
And that’s how Lucy's morning dance party became The Great Ring Rescue of 2025.
I have to admit, I’ve never heard anyone so thrilled to retrieve something from a toilet!
And while I absolutely encourage celebrating life's moments with spontaneous dance parties, I thought we should update our new pre-dance checklist on the website too:
- When spinning to T-Swift, secure all precious jewellery
- Toilets are not acceptable ring storage solutions (we have ring pouches for that!)
- Consider your bathroom choreography carefully
The happy ending? The ring emerged unscathed, proving that our craftsmanship is apparently toilet-proof (though please don't test this yourself - we beg you).
With love…
